Defog Report (“Defog Report”, “Defog”, “us”, “we” or “our”) is committed to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual or company who is a user ofDefog.Report or our services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please refer to the end of thisPrivacy Policy for information on how to contact us.
Information We Collect About You. We may collect personal information and business information that can identify you, such as your name and email address, your company name, your company e-commerce stores, and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in theUnited States and other countries around the world.
We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, email address, and telephone number or your company name, address, email address, and telephone number. We also may request information about your interests and activities, your gender and age, your financial life and other demographic information, as well as public information such as reviews and comments, and other information you view or contribute to the website.
If you choose to use Defog Report’s service, we will request usernames and passwords to access information as it relates to your e-commerce marketplace accounts and data. Defog Report does not store your usernames or passwords for your e-commerce marketplace accounts and data on its servers. We do not store your credit card number when you sign up for a paid subscription.
We connect to Amazon SP-API and Amazon Advertising API to collect your e-commerce data from your accounts on your behalf. Your e-commerce data is transferred directly to the Google Spreadsheet in your Google Drive provided by Defog Report.
We use various technologies to collect information from your computer and about your activities on our site. As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet Protocol (IP)addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you.Technologies such as cookies and scripts are used by Defog Report and our third-party analytics providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies to remember users’ settings, for authentication, and to measure advertising and promotional effectiveness. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Some of our pages utilize framing techniques to serve content from our partners, including Google, while preserving the look and feel o four site. Please be aware that you are providing your personal information to these third parties.
Defog use and transfer of information received from Google APIs to any other app adheres to Google API Services User Data Policy, including the Limited Use requirements.
How We Use the Information We Collect. We may use information that we collect about you to: deliver theproducts and services that you have requested; provide you withcustomer support; perform research and analysis about your use ofour products or services; communicate with you by email or telephoneabout Defog Report products or services; develop and display contenttailored to your interests on our site or service; enforce our terms andconditions; manage our business; and perform functions as otherwisedescribed to you at the time of collection.
How We Protect Your Personal Information. We take appropriate security measures (including physical, electronicand procedural measures) to help safeguard your information fromunauthorized access and disclosure. For example, only authorizedemployees are permitted to access information, and they may do soonly for permitted business functions. In addition, we use encryptionin the transmission of your sensitive information (such as credit cardnumber) between your computer and our system, we encrypt thetransmission of that information using Transport Layer Security (TLS)technology, and we also use firewalls to help prevent unauthorizedpersons from gaining access to your information. We want you to feelconfident using our website to transact business. However, no systemcan be completely secure.
Therefore, although we take steps to secure your information, we donot promise, and you should not expect, that your personal andcompany information, searches, or other communications will alwaysremain secure. If you have any questions about security on ourwebsite, you can contact us support@defog.report.
We May Share Information. We want you to understand when and with whom we may sharepersonal or other information we have collected about you, yourcompany, or your activities on our website or while using our services.
We will share your personal information with third parties only in theways that are described in this Privacy Policy. We do not sell yourpersonal information to third parties.
We may share your personal information with our authorized serviceproviders that perform certain services on our behalf. These servicesmay include processing credit card payments and collecting e-commerce data from your e-commerce marketplace accounts. Theseservice providers may have access to personal information needed toperform their functions.
We also may disclose your information:
1) In response to a subpoenaor similar investigative demand, a court order, or a request forcooperation from law enforcement or other government or regulatoryagency; to establish or exercise our legal rights; to defend againstlegal claims; or as otherwise required by law. In such cases, we mayraise or waive any legal objection or right available to us.
2) When webelieve disclosure is appropriate in connection with efforts toinvestigate, prevent, or take other action regarding illegal activity,suspected fraud, or other wrongdoing; to protect and defend therights, property or safety of our company, our users, our employees, orothers; to comply with applicable law or cooperate with lawenforcement; or to enforce our website terms and conditions or otheragreements or policies.
3) To any other third party with your priorconsent to do so.
If Defog Report is involved in a merger, acquisition, or sale of all or aportion of its assets, you will be notified via email and/or a prominentnotice on our website of any change in ownership or uses of yourpersonal information, as well as any choices you may have regardingyour personal information.
Third Parties. Any third parties to whom we may disclose personal information, including Google, may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling, and disclosure of your personal information once we have shared it with those third parties as described in thisPrivacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.
Third-Party Websites. There are places on our website where you may click on a link to access other websites that do not operate under this Privacy Policy.For example, to open your Google Sheet, you will be taken to a Google website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy policies of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.
No Rights of Third Parties. This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.
How You Can Access Your Information. If you have an online account with us, you can delete your personal information online and close your account by contacting our support team at support@defog.report or by contacting us by U.S. mail at the contact information listed below.
If you cancel your account, we will delete your personal and company data. After you close your account, you will not be able to sign into ourwebsite or access any of your personal information. However, you canopen a new account at any time. If you close your account, we maystill retain certain information associated with your account (such asyour email address and certain communications with you) foranalytical purposes and recordkeeping integrity, as well as to preventfraud, enforce our terms and conditions, take actions we deemnecessary to protect the integrity of our website or our users, or takeother actions otherwise permitted by law.
In addition, if certain information has been provided to third parties asdescribed in this Privacy Policy, such as e-commerce data uploaded toyour Google Sheet, retention of that information will be subject tothose third parties’ policies.
Choices About Communication. You may choose to stop receiving our newsletter or marketing emailsby following the unsubscribe instructions included in these e-mails, oryou can contact us at support@defog.report.
Job Applicants. If your personal information is submitted through our website whenapplying for a position with our company, the information will be usedsolely in connection with considering and acting upon yourapplication. We may retain your personal information for a period, butonly for the purpose of considering your application for current orfuture available positions. This information may be shared with third-party service providers retained by us to collect, maintain, and analyzecandidate submissions for job postings. Please refer to “Your choicesabout collection and use of your information.”
Children’s Online Privacy Protection Act (COPPA). We are committed to protecting the privacy of children. Visitors under18 years of age are not permitted to use and/or submit their personalinformation at any Site. We do not knowingly solicit or collectinformation from visitors under 18 years of age. If we obtain actualknowledge that we have collected personal information about anindividual under 18 years of age, that information will be immediatelydeleted from our website. We encourage parents and guardians tospend time online with their children and to participate and monitorthe interactive activities of their children.
Social Media Widgets. Our website may include social media features and widgets, such as ashare button. These features may collect your IP address, which pageyou are visiting on our site, and may set a cookie to enable the featureto function properly. Social media features and widgets are eitherhosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy ofthe company providing the features.
Visiting our websites from outside the United States. This Privacy Policy is intended to cover collection of information onour website from residents of the United States. If you are visiting ourwebsite from outside the United States, please be aware that yourinformation may be transferred to, stored, and processed in the UnitedStates where our servers are located, and our central database isoperated. The data protection and other laws of the United States andother countries might not be as comprehensive as those in yourcountry. Please be assured that we seek to take reasonable steps toensure that your privacy is protected. By using our services, youunderstand that your information may be transferred to our facilitiesand those third parties with whom we share it as described in thisPrivacy Policy.
Changes to this Privacy Policy. We will occasionally update this Privacy Policy to reflect changes inour practices and services. When we post changes to this PrivacyPolicy, we will revise the “last updated” date at the bottom of thisdocument. If we make any material changes in the way we collect,use, and/or share your personal information, we will notify you bysending an email to the email address you most recently provided usin your account registration (unless we do not have such an emailaddress), and/or by prominently posting notice of the changes on ourwebsite prior to the change becoming effective. We recommend that you check our website from time to time to inform yourself of anychanges in this Privacy Policy or any of our other policies.
How to Contact Us. If you have any questions about this Privacy Policy or our information-handling practices, please contact us at support@defog.reporth or bymail in 4462 Waterbury Lane, Marietta GA 30062, USA.